I felt guilty for not having shoveled a path through the snow for the delivery man. I went out and asked him if he wanted to deliver somewhere else while I made a path for him. He was taping up his trousers to prevent snow from getting into his boots. With a smile on his face he said that won't be necessary, and thanked me for the offer.
My delivery guys seems knowledgeable when I ask any questions. He is always smiling. The lady in the office Linda is her name has always made me feel important and has bent over backwards to help me in my concerns and needs.