Very fast fill up on a cold day when we were completely out of gas.
Also, spoke with Brittany on the telephone. I was very impressed with her friendly demeanor and helpful attitude. This is a rare quality in this day and age.
When I finally got the unit straightened out the man came out & got right to it. I had trouble getting the fireplace up to his specs. I didnt use the company he recommended. They were rude & had bad reviews.