What most impressed my roommate and I was that he told us about what needed to be done according to state law, things that our landlord has neglected to tell us. He was very friendly and very helpful. He answered all my questions and explained everything in ways that I could understand what he was talking about. He was very quick and efficient with the work and left us very happy and confident. We will definitely be using AmeriGas again and we will definitely recommend you to friends over any other company.