I think the person was knowledgeable and friendly. We have had an old tank for 8 years. The delivery guy told us that he would get us a new tank and we never got one. We would like to get a new tank. The guy came out here on Monday it was hard for him to read the dial.
I talked to Renee in your Ellensburg office about a recent security problem regarding our tank. She was friendly, full of useful information and suggestions on how to solve our problem (which we did), and answered my follow-up email promptly.