You came to fill my tank before it got too low, without requiring a reminder from me. (Honestly, I forgot that I changed my service back to auto-fill, so it was a relief I didn't have to remember & call to remind you - thanks!)
It took a person at the local office to finally fix the problem . She took the time to research my bills to find out that I had missed a payment in February. Every time I called before they told me I was current and had nothing more to pay..
Thanks for her time and effort.