Personal services, friendliness. Friendly, supportive person at the main desk. Cannot remember her name, but she has been very helpful ( Fort Bragg CA office). The person that made the preliminary evaluation of my site (new construction) was friendly, knowledgeable and helpful also.
The person that installed the gas line in the ground was friendly and proficient.
Looking forward to the next phase, connection future tank, and filling.
You have a key to our gate, we've never "run out" of propane nor had any other delivery issues, and the billing seems timely and with the appropriate information. No issues, no problems. Wish propane prices would come down with the decline in oil. I've never understood the math!