Your customer care agent Shelly was awesome! I work very long hours and was unable to be home to put the dogs up for the delivery driver to bring me my delivery. She worked with me to arrange to have the driver come between 8am and 10am which was the only time I could be home on my delivery day. She and Gary, the driver, deserve some serious Kudos for going above and beyond to help me out! Thank you so much for working with me to get it done!!