Everyone was wonderful. They all treated my problem as emergent as I felt it was. They stayed until the problem was fixed, my tank was filled and my pilot lights were lit. Kudos to all at AmeriGas but Vincent and Michael in particular!!
Customer service reps are very helpful and quick to resolve issues. Recently had a gas heater malfunction and our tank was emptied. Since we have a gas stove we were able to get a delivery the next day and not 4 days later per normal route. Delivery personnel are courteous and efficient.
We have been with AmeriGas for 21 years. We have had some very bad experiences with them 2[PHONE NUMBER REMOVED]0. Since then there has been some management changes (all for the best)! Mike (the service guy) is great and gives great service. He has shown that AmeriGas really cares about their customers. I must say it took me some time to trust them after what all we had been through with them but I now truly believe that they really care about their customers! The office personnel are great and happy to speak with you and KNOW what they are doing. We say Thanks to all for the great customer service! We now say AmeriGas, the Company who cares about their customers!