coordination, commitment, and follow thru. Richard Woodward was very helpful and accommodating when in the early planning stages of an upcoming event. Together, we worked out schedules, and logistical arrangements. Sure enough, the tank and gas were delivered on time. Richard followed thru with safety check before the system was ignited. His crew followed with monitoring checks to make certain that the operation continued to work smoothly.
The Jackson Office has been under great stress....recent fire, well addressed and back into operation almost the next day, even under extreme weather and logistical conditions; shortage of office and field help due to housing issues...and yet, each employee presents a good attitude face, provides solid service, and says thank you as they leave the job site.
I've changed my arrangement with AmeriGas to a "will-call". The reason for this decision is that I was not receiving the best available pricing for gas deliveries (once or twice a year) when I was on a scheduled visit basis. I found this out by doing a spot check with other local Propane companies, and it was clear that I was being overcharged, compared to what I could receive on a Spot basis. At the time I complained, about the overcharging, i did receive a $200 discount from the invoice, but I learned a lesson, hence my change to will-call. I'll call AmeriGas first, but then I'll call Suburban, and maybe another to to check how close they are to each other. If they are more or less equal, I'll continue with AmeriGas. If the gap is too wide, I'll go with the other firm.