I am a loyal AmeriGas customer. The delivery guys are always nice!...The office staff have always treated me well.
I used a local service for awhile but changed back to AmeriGas. Been with you guys for 19 years now.. :}
I had a difficult situation come up, the driver bent my front gate. He told me he would be fired if I turned it in. I called in anyway, the manager, Drue, came out looked things over and thought it was something that should be addressed.
Still I felt bad and could not sleep that night. Sent an email to headquarters telling how I felt. The Next day the manager came back out, bringing flowers. He took time to explain that there are procedures in place to handle these things. That I had a right to contact Amerigas and have my gate fixed. The next day their insurance company called me, gave me a claims number and asked to have my gate contractor send them a bid.
That is where we are at right now. But I cannot tell you how much I appreciated Drue taking time to come out and explain things to me.
Thank you Amerigas
The service is always prompt and the technician checks the tank and fills it as needed without us needing to call the company. Since we have changed to Amerigas we have had no trouble with low levels of propane!
The Amerigas service man came to our door and told me he would be adding propane to our tank. He was friendly and obviously knew what he was doing. He told me that I should expect a bill in the mail shortly. I am glad our propane comes from Amerigas.