We had another gas company. It was a new house install and we were told that he only was concerned about the outside and not allowed to come in and check the house. We never were given a bill or had something placed on the door regarding the amount filled and rate although we asked several times. Our average bill was 600.00
When we called Amerigas they were concerned about the price the customer pays. However, what impressed me more than anything in a world that twice is the norm because employees fail to just do their job.....This gentleman (I don't remember his name) went above and beyond the call of duty. I know can rest assured that the rather large gas leak that we have been living in for 2 years...is no more because of his conscientious work ethics. Thank you AmeriGas of Jerome, Idaho
I always schedule a "Summer Fill" this year for some reason it was in July. It has been in August for years! The gal at Jerome, ID office quoted me a price, but I mentioned how disappointed I was to miss the summer discount. She was kind enough to mention she could reach out to her manager and ask if they could give me better rate. I was called back the next day with discount.
I really appreciate the extra mile she went to give me the discount.
***PLEASE KEEP SUMMER FILL RATE THRU END OF AUGUST**** Or at least send customers email when it is. There was no communication. THX