We have a cabin at Lake of the Woods, which is an area that gets snowed in in the winter - so it is not physically possible to deliver propane for many months. I had requested a 'top-off' of the tank in August, at the summer special rate. Even though it took a while for that 'top-off' to occur, I was still given the summer special rate --- and know now that we have enough propane to make it through the winter.
The Klamath woman customer service representative couldn't have been more helpfull and nice. Her genuine concern for people, who are customers after all, shows through as a shinning example of "how to do things right". I wish she worked for me.
Well, I have written a letter about my experiences last year, and I must say nothing has changed, and I am most appreciative. From Rose at the office, and Brian and David on delivery, I have not been let down. All of you folks make my life (and that of my cats) so much better. Why go anywhere else?? AmeriGas is the best. The service is the best. Nothing better, and I have received propane over the years to the tune of thousands of gallons both here in northern California and in Marin and Sonoma counties in California. You folks are so cordial, nothing better out there. The Klamath Falls office and staff rock. Happy Thanksgiving! Stephen Lee Adams, Tennant, California.