I have not had any contact with them sent May. I do not see the delivery person. I think that it is great that I do not have to call to get my delivery started when it get's cold. They keep an eye on the weather and start checking my tank when it get's cold
Promptness of delivery......great and friendly service by local representative, MK, in La Grande. It's easier to cope with such a large expense when you are buying from someone you feel like you know. Web site is convenient for billing and payment.