I gave a 10 rating mostly because I had no problem. It is difficult to give a rating because the home that is being serviced has become a vacation location. I no longer am able to use it as my residence, but it is used by my family and friends. The only service I get from AmeriGas is for heat, and gas is delivered only in the winter. I rely on the company's vigilance and have had no problems.
I'm an employee but had amerigas before I even applied. Service was great and the price lock was very attractive. This is my first home and first that requires propane and its been a good experience. Keeping a competitive price would be my concern down the road.
Original appointment was canceled because there were not enough technicians to handle the heavy workload. Subsequently, my furnace was not working and we had no hot water for 2 weeks. This is why I give a score of 9 instead of 10.
I was very pleased with the technician that came to repair my propane system. He is a very personable, like-able, and knowledgeable technician.