First, I was very impressed that I received a gas delivery on a Sunday. Second, Tony the technician who made the delivery was very kind and thoughtful, explaining what he was doing and answering any questions I had.
Although there was a significant delay from requesting service to actually receiving delivery, the staff was courteous and apologetic for delays. Jason, our delivery person, always professional, courteous and quick. Also I appreciate that he gives me a call when he is at least 30 minutes so I can move horses out of the pasture our tanks are in.