They remembered me and the situation of my account each time I called back and helped me get each issue resolved quickly. They answered quickly each time making it easy to speak to them. They made an effort for me to receive propane quicker than standard delivery time when they learned I was at zero percent. The ladies on the phone & the delivery driver was very friendly and helpful. I'm glad to receive this survey so I can share!
Theyre prompt about getting gas here they were better 2 years ago I could count on them getting here the next day now I have to wait 10 days for it. Theyve always been great just having to wait. The driver is great they always pull in the drive way he never drives on the grass they leave the receipt for us. I did notice the prices went up one county away is 80 cents cheaper.
The customer service is very helpful, it was easy to set up, do the flex pay option, and forget about it. Our gas is topped off and we have no worry about running out. Because we pay a regular, monthly payment like a natural gas line, our family never needs to worry about paying hundreds all at once on an entire tank of propane, nor do we have the ever-changing charges depending on use like one has with a gas line.