We asked years ago to put us on a budget or schedule and you haven't steered away from that yet. You are an easy business to work with. You are very consistent and take good care of your customers. Thank you.
They came when they said they would and they did the work. The only thing I had a problem with is I had a very minor part that needed to be replaced but it wasnt on the truck. I got hit with an $120 charge. I saw there was another service charge for coming out.
The workers were skilled professionals who worked efficiently and explained there decisions as they worked, to fix a frozen valve, the addition of a mixing valve; (code requirement ) ; how to adjust the water temperature; etc.
The driver is always quick & efficient. Usually I barely know he's here. However, if I'm outside, he is always pleasant & polite and answers any questions I may have. This is customer service at its best. Thank you!