Timely response to my needs. Spoke with both the field technician and the delivery personnel, both gentlemen were very polite and answered all my questions. And most of all I was nice and warm Saturday morning when the first cool front came through.
The went out out their way to get me set up. After having problems with my own plumber, they made a personal call to a different plumber and got me set up with an appointment. The installation was seamless and the service man was very helpful and answered all my questions.