We made a phone call about a propane smell and an apparently empty tank. The person who took our call was friendly and helpful. I asked the date of our most recent propane delivery and she told us March. We were both surprised at what was an apparent route stop miss. The phone attendant told me that your company would have a person there in an hour. I was skeptical about that time statement. I should not have doubted the time prediction. The driver arrived in the time frame predicted and was friendly and efficient -checking the pilots on the water heaters and filling the tank.
The timely manner ,courteous, friendliness, and how Cindy was knowledgeable of my needs. I called for Service.....paid over the phone and my needs were completed. As easy as that. Prompt Service. I thank you.
Late last Friday afternoon they discovered a leak when they were filling our tank. Joe called to see if they could get it fixed that afternoon. He was able to get a commitment from their service man. Because of other calls he was on Mike did not arrive until 7:30 and Joe came with him. They worked until 9:30 to complete the work. We are grateful for their late night so that we had heat and hot water for the weekend.