My local office has been indepensible in straightening out all kinds of billing problems for me. They are absolutely great because if I hadn't had their help you would have lost a client who has been with you for twenty years or more starting in Blanchard when it was Roath Propane. You really need to re-program the computer that handles automatic renewal billing. Or maybe the operators of said computer because it seems you are losing the human touch.....Thank you for your attention.
I usually call forearmed with pricing from "the competition"... my local Amerigas dealer always matches the pricing. This last time, they BEAT that pricing and delivery was immediate since I was down to around 17% volume. I am lucky to be able to deal with such nice people. Thanks, Amerigas!