We recently had underground service ran to our house. The office staff and ground crew were all very courteous and provided excellent service. The ground crew on the day of the installation kept us informed of what was going on and did a top notch job.
Speaking with a representative to discuss billing information prior to continuing service. My wife and I recently purchased a home with an existing account. By speaking to a representative helped make the decision to stay with the company. She fully explained the program and provided us with exact figures which is extremely helpful when working with a budget.