The performance of the technician: Ronnie Jones was excellent. He was personable but also very professional. I could tell that he took pride in the quality of his work. He swapped out our old rusty propane tank (it was here when we bought our unit in May) for a much nicer-looking one. He explained the operation of our gas log insert (after he had completely disassembled it and cleaned each part). He mentioned that I would probably be getting a credit for some remaining propane in the old tank and, in fact, we did on our Amerigas invoice. After the nice experience I had with your office staff (at your Curlew Road location) I kind of expected that the service call itself would be just as nice. I was not disappointed. Thank you for your excellent service.
3656 Sea Gull Bluff Drive, Virginia Beach
I was impressed with both workers but I called to let you know the pilot light went off when I shut the fire down.I called but no answer so every thing is off from the tnk.I had to get my friens out of bed to hepl me. I called but no help as yet
Your field personal ... great guys and your ability to know when to come and go without involving us is great customer service and allows us to simply enjoy our retirement and not worry about your commitment to us. Thanks