I have alwways ffound the Palmer MA office to be excellent!Always responsive and deliver exceptional service. Drivers are curteous and do a great job.
Your billing especially the website is not very user friendly. Very confusing so I pay what I think is due for my plan.
Amerigas worked with me to resolve an issue with my propane piping, Although i was not happy that had to replace several appliance and gas plumbing to Make the installation compliant with safety standards and code it was important to do it right. Amerigas first and for most is about safety and what they believe is the best protocol for the customer . Amerigas office staff Donna and field technician Neil worked with me and my plumber to accommodate schedules to get the job done and done right in a timely manner. Thank you all .
How wonderful to call the Palmer, Ma office and hear the voice of Terry on the other end. She is such a valued employee....always has solutions and direct answers. A tried and true asset to the company.