Customer service.....period!!! Melissa out of the Peoria office was very polite and professional and prompt. The young man that installed my LP tank on my property was also very professional and polite. The attributes mentioned above should be recognized and praised by your team. Keep up the good work.
I called to see if I was enrolled in the budget or best-price option for this year (2[PHONE NUMBER REMOVED]). My receipt for the latest fill showed a price per gallon of $2.59. I was told I am in the program, and was told there was a price increase of 15 - 18 cents per gallon in the last few months.
I have been a customer of AmeriGas since 2008 and have generally been satisfied with the service overall.
The online experience is so much easier than dealing with the office on the phone. Delivery times are set and met. At the office they dont know what is going on. Bill pay online is nicer too. No more lost or delayed payments.