I'm terrible with names, but the woman who answers the phone has helped me with my delivery schedule multiple times. She always responds with understanding and patience. In addition, I've always had good experiences with the delivery drivers. Thanks for all you do, all of you.
I use to get my propane from Amerigas for years. I was on Auto fill and auto pay. Then I realized they were gouging me on the price, charging 3 times what other companies were charging and even some of Amerigas own costumers were getting a better price. After doing much research, I found out it was a common practice for Amerigas to over charge long time costumers who were on Auto fill and Auto pay, because they were the most unaware due to the convenience of it. So I had them come get their tank I was leasing, canceled Auto fill and Auto pay and starting pricing my propane before I would buy. Most of the time I would find it significantly cheaper with other companies, but not this time. When I got the price quote for a full fill, it was more than a dollar cheaper than elsewhere, so I purchased this fill from Amerigas. It was refreshing to know that Amerigas was not out to gouge me for my money this time. Thank you Amerigas, hopefully this is a new trend.
I don't need to call for service. Thank you. The propane delivery is monitored by the silent mystery driver. My new billing information is online within 2 days. The only thing that could be improved is the price of propane. It would be nice if it went back to [email protected]! Oh well. . . Have a fantastic day!