A recent phone call from rep mentioning that I haven't had a top off since last year. I checked my tank and was low, so I topped off at a low suggested rate. Propane was delivered the next day. Thank, Sincerely, [NAME REMOVED]
While we had a bad experience this winter (23 days to get service, and then had to call the local number) since then it has been good. But to be honest, when we need service, we no longer call the 800 number, we call the local number.