Calling to set up service is always a pleasant experience. The staff here in Roseburg, OR is cheeful and willing to go the extra mile for their customers. The delivery man is a really nice guy and does everything he can to do the job right. We recently had to switch from a 100 gal. tank to a 500 gal. tank. Vinny delivered it and placed it exactly where we wanted it. This was no small feat, since it had to go behind a building he barely could access. He did an outstanding job!