I had called the Salt Lake City office on 10/23/17 for delivery on 11/2 or 11/3. I was told that the November delivery schedule was not done yet, and I would receive a phone call when it was. On 10/31 I had not received a call so I called SL office again. We were not on the schedule for a November delivery at all. I asked to speak to the manager. I was put on hold and when the office worker came back on I was told we would have a delivery on 11/3. Thank you, we received our tank on 11/3/17. Elisabeth Bray
The delivery and set up man was Adam. He was very professional and friendly, he answered numerous questions about the set-up, where I wanted the tank placed, and what is the next step of topping off the tank.
Charlie was very prompt in assisting me with the challenges of setting up services out here in Dugway, UT for my RV in our newly established campground.
The main office in SLC told me I would have to wait 5 weeks to get help but when I contracted those here at Dugway that oversee the propane contract, they were able to put me in contact with Charlie and he helped me right away. He represents great customer service and has helped keep me from freezing in my RV at the Coyote Run Campground.
I am a very grateful and happy Soldier and government employee...