I am always impressed with the people at my local billing office (Statesboro, GA). Everyone from the delivery person to the office worker exhibits excellent customer service.
We live way off the road and I have a dog that gets overly excited. They always call and let me know they are on the way to deliver to give me time to get my dog inside and out of harms way. I really appreciate that.
Kristen A. Glisson is "the" reason I am your client/customer. I did in fact have a"major" problem with AmeriGas and finally I became so very angry I called to terminate my business account with you and Kristen asked me to calm down and tell her the issue and when I did she requested I give her a day or two to try and solve the issue....and a day later...KRISTEN had the issue solved and Kristen was soooooo kind and courteous I couldn't terminate my account with you folks. SO YOU need to thank KRISTEN.
You folks just delivered recently refilled my tank and did a swell job. I contacted Kristen and asked Kristen to "get the tank refilled" and it was done presto! SO again, Kristen wins the prize for professionalism.
Cheers!
[FIRST NAME REMOVED] W. [LAST NAME REMOVED], Major, USAF (ret)
Really did not know delivery had been made. My dogs did not let me know driver had arrived, so guess they have got to know him. Everyone at AmeriGas have always been prompt and helpful on anything I have had to call or visit them about.
I like the way the receptionist talks with people with respect, rare nowadays. Also like Greg, he has always been respectful and courteous to me.I also like the way Amerigas has a senior citizen discount as we have to live on a fixed income and it is not an easy thing to do. Thank you to all of you. God Bless ALL of you and your families.
They were very courteous and timely. Both the technicians were professional and communicated clearly to me even though I did not understand some of the technical aspects. They both did a great job.
Timely delivery of LP.
Able to quickly resolve all issues.
Going above and beyond with customer service. The technician performing leak test was very attentive to details /very friendly.