We had to wait for our HEAP payment to arrive before we could have propane delivered. As it took two months for that money to arrive, our local Amerigas office here in Willits changed our status to "will call". That way, we could order only 100 gallons and not exceed our HEAP allotment. We are low income now so this service was very helpful for our situation. We are grateful. (In the past, before it became Amerigas, we did not receive good service from our local office when we wanted to have a larger tank installed.)
We were pleased that a representative came out sooner than expected when contacting AmeriGas for the gage that has been inoperable for a year. When talking with Tracy in Willits, she made things happen. We were very concerned on gas levels. The rep who came out was very efficient.
Friendliness and the whole experience. They were very careful of my plants they look like they know what theyre doing. Overall they are very professional. I have a tank for 13 years and it looks kind of shabby and we are going to sell the house i want to know if Amerigas will pressure wash it and paint it or if they will replace it.