We have been customers of AmeriGas since we moved to Scott Valley in October of 2001. Both the office staff and field staff have been terrific through the years. Office staff are always friendly and have a good handle on possible delivery. For example, AmeriGas has been "slammed" and since we are not on a regular delivery, we could expect a possible two week wait. It turned out to be less than that but we were glad to know what to expect. The coronavirus has everything and everyone in flux. We appreciate your staff continuing the service when I'm sure they would rather be home too. Daniel was the field staff this time and he was superb. Regretfully I didn't write down the office staff person but she was superb as well. I would point out that we are not major customers as the propane only powers our stove top and our emergency generator. Even so, we are made to feel valued. Thank you Amerigas! Jim and Janell [LAST NAME REMOVED], Scott Valley.
Once we got our account set up and everything switched over from our last provider things have been smooth sailing! The drivers are very dependable and friendly and the after hours guys are great. Any time we have had to call about a possible gas leak the technichan who responded was very informative and worked very carefully and thoroughly to make sure we were ok. Any leaks that were detected were fixed right away.