Service impeccable, un inspecteur disponible rapidement, compétent et qui vérifie vraiment l'état de la propriété d'un bout à l'autre, qui prend le temps de répondre aux questions et d'effectuer des recommandations d'entretien général pour éviter de futurs problèmes. Rapport d'inspection reçu la même journée!
The inspector, was friendly and very knowledgeable. They walked through the house thoroughly and caught many details that I would of not noticed. It was great because it permitted me a moment to bounce ideas about issues and start working out how improvements could be added to the place. It provided ease about the seriousness of issues and potentially the longer term affects if things are not resolved.
Being new to the region and looking to purchase a home in the province of Quebec, the inspector was very easily able to speak to me in English throughout the inspection.
Joe was on time, efficient and very knowledgeable about the different components of the house systems.. He answered all our questions and showed us items we would never have seen or thought about. It was a great experience.
Overall I found the service to be very informative and professional. My one constructive feedback would be to treat both customers with equal attention. The inspectors repeatedly spoke to my husband almost exclusively as if I was a secondary customer. In reality, I am the one purchasing the home and the one who booked and paid for the inspection. When I asked a question about a minor element that needed to be repaired, the inspector turned to my husband and said 'you look like a handy guy' and proceeded to explain to him how to repair the item. While both inspectors were great and I'm sure the behaviour was not meant to be offensive, this is an aspect of the service that could be improved.
Il était évident que l’inspecteur (Joe Forgues) connaissait son travail. Il nous donnait des explications très claires au sujet des points à améliorer et suggérait des solutions. Merci pour l’excellent service.