They were really caring teams, we were in rush for inspection and they booked me quickly however they were busy. Came on time, and always picked their phones and answered my questions with providing details.
Friendly staff. Even though they made a mistake in the booking, they were able to get things together as to not inconvenience us too much. The rep was knowledgeable and thorough. Made recommendations that made sense. Thank you.
the process was very smooth as it started and ended on time. The representative briefed me about the process. He was clear and precise. Excellent. Thank you.
We booked the appointment. We have our own business and we waited.. the gentleman never showed up. He then called and said "sorry i need to come an hour later, I meant to call you last night". We had already waited at the house and then left 30 mins after he was late. We own a business... time is money for us. So they rebooked for two days later, the guy came and did the inspection.
Before the gentleman called we called the AmeriSpec office and booked the next appointment for March 28th. The guy then came out two days later.... it's hard to get a hold of AmeriSpec... we've paid and our appointment still says March 28th even though the inspection has been done. We haven't received the post inspection report and no communication.. I'm not sure that this has been a good customer service experience.