The process was very thorough. Not only was everything checked over to our satisfaction, but there was an explanation on how to maintain items, and the life expectancy for the big ticket items in the house. Our inspector even uncovered past fire damage that was not disclosed to us by the seller, which was valuable information. Will definitely use this company/inspector again!
We had NO idea whatsoever how to own a house in here. We've been leaving in the basement and our landlord pretty much takes care of everything. Having Glenn going over every single piece with us not only checking if the house was good but also explaining to us that we should turn off water hoses in the fall so that our pipes wouldn't freeze/leak, for example, was amazing. He, with all the patience in the world, answered all of our questions, taught us a lot about the house and how to maintain it and even gave us ideas about some of the changes we would like to make.
Your inspections are extremely thorough by efficient and knowledgeable staff. Questions were answered promptly and in a manner that was easy to understand. Your staff put your clients at ease immediately. You felt protected and that your company was performing the inspection in the best interests of your client.