I required new tires for my track bike and GIANT Ancaster were able to source the specialized tires I needed. They run an efficient, customer oriented operation satisfying needs and wants.
I bought my bike from Ancaster Cycle in 2018. I’ve used Ancaster cycle almost exclusively for service and repair since. I’ve been treated with respect by their incredibly professional staff. I trust them and will continue to use Giant Ancaster for my cycling needs. Great shop and I highly recommend them.
I was tremendously impressed with the level of service. They knew that this bike shop was not my local shop and the part I was searching for was hard to find and not expensive and they still put a lot of effort into it. Thanks
The customer service and great work to repair my bike part . The sincere fulfillment of an additional request of something that I wanted information about .
Very friendly, knowledgeable and 'no pressure' sales staff. Provided lots of information about possible options. A very positive experience in learning about and subsequently buying a new e-bike. Highly recommend these folks at Ancaster Giant store.
When I walked in I was greeted right away by name! I was pleasantly surprised by that! It felt nice.
I’m always happy with the time and care spent on me and my bike.