The item I needed as a Christmas gift was on sale for quite a good price. I purchased it online, and saw that online order processing usually takes 1-2 days to prepare. A few hours later, I was nearby and called just in case the order might have already been processed. It was and I was able to pick up the gift on the same day! Just excellent service, and a game saver just a few days before Christmas! Thank you very much!!!
Outstanding, professional service.
Dan took the time to advise me clearly on exactly which components I needed, and Chong carried out the installation with real expertise and attention to detail.
I trust both Dan and Chong completely — this is the second major job they’ve done on my bike, and once again the work was excellent.
The service was cost-effective, transparent, and comfortably within my budget, which I truly appreciate. Highly recommended for anyone who wants knowledgeable advice and top-quality workmanship.
I required new tires for my track bike and GIANT Ancaster were able to source the specialized tires I needed. They run an efficient, customer oriented operation satisfying needs and wants.
I bought my bike from Ancaster Cycle in 2018. I’ve used Ancaster cycle almost exclusively for service and repair since. I’ve been treated with respect by their incredibly professional staff. I trust them and will continue to use Giant Ancaster for my cycling needs. Great shop and I highly recommend them.