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   5139 Reviews
365 Wilson Street East
Ancaster, ON L9G 2C1
9056482288
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Recent Reviews:


Knowledgeable staff and didn't try to up sell me to a more expensive bike. Listened to my needs and let me try a couple of bikes
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Great staff. Great Service Great Selection
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Excellent service
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Always great service that is prompt, friendly and knowledgeable.
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My son popped his inner tube on a tire size that’s very unusual. Been to a couple other shops and no one had it in - I called them - and The gentleman was very informative over the phone and when I came in they helped me right away actually having put the part aside for me.
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As the pandemic began to shut the world down, I was in need of a bike! I found one at Ancaster Cycle! They took the time to set it up for me, and followed through with continued support over the next few years . This year my frame had a crack, and though Ancaster Cycle, Giant replace it under warranty! Such a welcomed relief! Not too many manufacturers offer this after 5 years! The staff replaced what was needed, and put a 'new' bike together for me! So kind, patient and caring! Please see them for your next bike or bike issues!
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Nice people, always super helpful
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Great staff! Efficient., Well stocked merchandise.,
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Staff was very knowledgeable and patient, letting me try out several bikes until I found the right one. They listened to what I was looking for and then directed me to the right style and size. I ordered my bike and it arrive in less time than expected. It is the perfect bike for me.
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Friendly & calm staff.
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Great product selection of bikes and other accessories! Excellent service from Dan and staff. Dan was very helpful in our selection of new bikes and bike rack. Dan was very courteous and knowledgeable. Would highly recommend Giant Ancaster.
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Professional and timely service, plus kind customer service
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Great knowledge, quick and painless drop off/pick up.
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Great service & selection
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Wonderful and helpful staff! Can’t say enough about them. Knowledgeable and helpful and patient!
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Excellent service staff and selection of products!
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Incredible customer service ! JP went above and beyond !
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Knowledgeable staff, friendly, great attention to detail.
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Products and services
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I am new to the area and was impressed by the efficiency of the service I received at a good price. Also the store feels airy and a great selection of bikes
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