I mainly return to this store because the service is friendly and knowledgeable and I feel
Like I am not being upsold.
Prices are fair.
It’s a really pleasant experience shopping here.
I just purchased my 2nd bike from Giant Ancaster. Again I was really impressed with the level of care they have for their customers.
Eric and Dan made sure I bought the right bike for my needs and explained their 1 year service that they provide.
I live more than 100kms from Ancaster but I wanted the best bike for my money and the expertise they provided when I bought my first bike from them in 2020 (My daughter has it now).
Giant Ancaster went above and beyond again.
I would definitely recommend Giant Ancaster for everyone that wants to ride.
Dan and Trevor always provide top notch service and advice. Giant bikes are top quality, good value for the money, and they stand behind their product. Chong is the best mechanic in the business if your ride needs service. Based on my experience, I wouldn't hesitate to recommend Giant Ancaster.
Was a great buying experience. Was moving up into my first full suspension bike. Never felt pressured or upsold on any products. Great to have such an awesome local bike store.