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   5157 Reviews
365 Wilson Street East
Ancaster, ON L9G 2C1
9056482288
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Recent Reviews:


Staff were friendly and helpful
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Customer service was top notch, great selection and friendly staff, made our choice to buy easy
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The folks in the shop were super knowledgeable and helpful.
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Very helpful getting the right parts for restoring my bike back to new!
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Highly recommend the team at Giant/Ancaster cycle for service.
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Customer service is impeccable. Dan Martin greets customers with a smile, curiosity and 100% satisfaction.
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Friendly staff
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Outstanding staff and service quality! Very satisfied and will highly recommend to others.
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Eric was very helpful in helping me decide whether to fix up my old bike or buy a new one. He was also very knowledgeable in steering my husband in the right direction for a new bike.
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I am a fan of giant bikes. This is the fourth one I have purchased.
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The customer service was excellent! I had three interactions with 3 different gentlemen and every experience was very friendly and helpful. The service on my bike was excellent as well. I am so happy with the outcome and would recommend this shop to anyone who asks where to service their bike or where to shop!
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Giant Bicycles is a fantastic brand. The Ancaster store has everything you need to make your cycling experience the best possible.
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I like them a lot, and I especially like your location - the nearest bike shop to me. My only (and usual) concern is that I wish that it was more possible to book appointments for tune-ups and repairs. Staff have typically been accommodating to me. But, as a local and longer-term client, I think it should be easier and more accepted to be able to book days/times for work on my bike. In my case, I don't have a car, so I rely on my bike as my main transportation. So, when I have an urgent repair, it would be reassuring to know that it can be take care of asap. Again, staff have been accommodating
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Service was amazing. Friendly, professional, helpful staff. I have a fair amount of bike technology knowledge and never was I made to feel patronized or that I was being sold something I did not need. The work done was very effective and exactly what we talked of doing. I'll be back for sure! Thank you.
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appreciated positive customer service
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Friendly knowledgeable and honest interaction each time Im at the store regardless of how much Im spending
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Good selection, fair prices.
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Very knowledgeable and friendly
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prompt bike ready when promised no hassle service warranty curtsies and polite
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Dan was INCREDIBLY helpful! As a new cyclist, he took the time to explain in detail all the things I need to know. I would highly recommend Giant Ancaster.
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