Trevor and the group at Ancaster Cycle are very easy to work with and knowledgeable about the product they sell. Just bought a pedal assist and all I can say is WOW. I wish I did it sooner. Love the Giant line up. Going on my 5th bike through Ancaster Cycle and would highly recommend checking them out
Randy
The service of replacing the front brake disc pads on my bike was done on time and at very reasonable cost. I especially appreciated your humorous, yet respectful, response to my question about showing me just how you did it. The online DIY videos leave out enough detail to really make it safer to just rely on your bike shop pros to do the job.
Very knowledgeable and upfront about repairs needed and not needed, as well as estimated cost to repair and tune up the bikes. Very satisfied with the service.
The sales associate who helped me was very knowledgeable, helpful and delightful. He offered great wisdom and advice, and as an extra bonus, installed the pedals I'd just bought.
Super service/super store.
Keep it up, folks!
Peter Bulthuis