Giant Ancaster Facebook Googlemaps

   5169 Reviews
365 Wilson Street East
Ancaster, ON L9G 2C1
9056482288
Visit Website

Recent Reviews:


Only had a service done but the results are awesome! Thanks
Report a concern

My wife and I stopped recently stopped by to purchase a few new bicycle accessories, the staff and team all greeted us right away as soon as we walked in through the door, The team all gave us space to shop and explore the wonderful store, but they were all available right away the moment we had a any questions. Felt like we were making a big thousand dollar purchase even though we were just purchasing a few smaller things the staff was very engaged and knowledgeable We were both really glad we decided to shop local and stop by and see what our local store had to offer before going to the big bicycle stores in Toronto. Keep up the great customer service, the customers really appreciate the extra time you spend with us.
Report a concern

Knowledgeable about products. Excellent at assessing equipment problems and recommending service. Good stock on hand.
Report a concern

The products are high quality and I consistently receive great service. I appreciate it when my service requests are completed on the same day. I know that it is not always possible but the team makes an effort to complete the service quickly and I have never been disappointed. Thank you.
Report a concern

I had my tire repaired quickly by very knowledgeable staff. They were completed before they promised and below what they quoted. Good bike shop!
Report a concern

Customer service was responsive to my concerns. I noted the tires on the bike were different than those in the specifications and staff were able to replace tires to meet my satisfaction.
Report a concern

Excellent service, very professional.... order was fulfilled incredibly quickly... thanks
Report a concern

Prompt, friendly, good service. Have been recommending Giant to friends.
Report a concern

Awesome service for my bike!
Report a concern

Just had my bike in for service, I am very happy with the my bike again. Thanks for the tweak to suspension and derailleur.
Report a concern

The staff are always so helpful, knowledgeable and the service was quick. They explained to me exactly what was wrong and how they fixed it.
Report a concern

Service is always excellent. Mechanics are really qualified and knowledgable
Report a concern

good products and service.
Report a concern

The Giant/Liv brands provide best in class at all levels! Dan and the team in Ancaster really know their stuff and take the time to make sure you are looked after.
Report a concern

Amazing fast and friendly repair service
Report a concern

Great staff/team …. They rebuilt my bike and it runs like new. Their service and support (during and after sale) is greatly appreciated and excellent!
Report a concern

Knowledgeable and helpful service
Report a concern

Great friendly and helpful service
Report a concern

Excellent sales experience. Bicycle was ready to go within minutes
Report a concern

Ancaster Cycle as I have grown up to know it provides excellent service with friendly staff. They are a very stable go to in Ancaster
Report a concern