When I first started the Patrick and Peter would set out glue traps on my patio. After Peter, a new guy came and put down cardboard traps and I asked if they would hold up and he said yes. They did not. I called Peter and he said he would send someone. I waited a couple weeks and finally contacted him again and he sent another guy who brought the correct traps. Additionally, the check I gave the guy who put down the flimsy traps did not make it to Apex for some time and I was sent a bill. I am considering not using Apex any more at this point but with the third guy (sorry, i don't know their names), we shall see.
In summation, the service I have received has not been the best. I set up a schedule and I have to follow up to ensure that someone is coming to do the job - that's not my job. That's what I'm paying for. Let me try to provide the type of service I received From Apex at my job in the hospital and see where that gets me and the patients who depend on me.
I am not disappointed at all, and I know that I have another visit from you guys in 10 days, but after the first visit in two days I have not seen only one ant at home it's being 7 days from the first visit and now I have all ants back, so I'm concerned that after a few days from the second visit the same will happen again.
Sergio is the best. In the world we live right now it's hard to find someone that genuinely cares about the customer as he does. I have already recommended several customers that are also very satisfied with the service that Sergio provides. My lawn has improved 200 percent from when I moved in. These guys know how to make it happen.
Thanks for letting me tell you how I feel.
Bill & Gail