So far our experience has been great! We haven’t used it yet but they have free make up days if you need a miss a class. The teachers have all been good with the kids and is parents! Def would recommend!
Great staff. Easy to use app. Kids are making progress. Would love a more timely update on how the kids are doing towards progressing to the next level. But love the 20 second update at the end of each class!
We have had about 5 sessions here and Leo absolutely loved Destiny. We loved the smaller, less overstimulating facility and how they celebrate passing levels and encourage the kids to go swim with a toy or treat and separate from the parents. The reason I did not give a 10 is because of our experience this week with Rin. Her demeanor was just not quite right from the beginning of class. She came to call the kids names 3 minutes late and just rambled off the kids name and quickly yelled at some girls for running, which they weren’t. Then she started the class and skipped over Leo for 3 different activities. I also noticed her showing him how to blow bubbles in place of having him do what the other kids did. This was very inappropriate for his ability and for Level 4. Leo had a blast with Destiny and appeared bored and unhappy in the one class with Rin. The front desk handled it promptly and I’m so happy we could switch times and try out another instructor. Aqua Tots is wonderful but it is a good reminder that your instructors make ALL of the difference. Thanks
My daughter has been improving so much since she started the class! She is now confident and comfortable in the water. I can't wait to see her to swim independently soon!