Aqua Tots Swim Schools Heartland - ON Facebook Googlemaps

   868 Reviews
5980 McLaughlin Rd Unit #4
Mississauga, ON L5R 3X9
(289) 998-4440
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Recent Reviews:


Because my concerns were addressed timely
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I live how the lessons are structured. My kids really enjoy going and we love the coches!
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We love Melanie, Sylvie, Preet, Samantha, Pari and Mia. They make every visit so special and fun for the entire family. Aquatots heartland would not be the same without them !
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We’ve had such a great experience at Aqua-Tots Heartland, and a big part of that is thanks to Sylvie and Mel at the front desk. They are always so welcoming, friendly, and helpful every time we come in. From checking us in smoothly to answering any questions we have, they make the whole experience feel easy and organized. Sylvie and Mel both go out of their way to make families feel comfortable and taken care of. Their positive attitudes and great customer service really set the tone as soon as you walk through the door. It’s clear they care about the families and the kids who come in. Thank you, Sylvie and Mel, for always being so kind and helpful — you truly make Aqua-Tots feel like such a warm and welcoming place! 😊
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Very satisfied! Especially the team was really great to consider our special request and accommodate our concerns to fulfill our satisfaction. The instructor's name is Henry, which is the best! Helping my son who required a special needs! We truly appreciated the help of the entire team!
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The customer care is what keeps me. There have been numerous times I've wanted to discontinue my son's classes but the assistance I receive with the concerns I have are dealt with in such a kind and respectful manner. I recently spoke with Sereena regarding my concern about my son's progress. She immediately without hesitation took it on to help me get him further assessed. Providing 1:1 classes with senior team and after the attention given he has graduated! We had been in the previous level for so long and if it wasn't for her I am certain we would have still been there. She not only listened she put action in place. I am so grateful to her and her help! I have also appreciated the care that a few other staff members have given me. As a full time solo parent my time is not as flexible. We had so many make up classes - more than I can actually remake and the team was kind and support in providing me alternatives so that I'm not losing the classes. Sereena and Sylvia are two of my favorite faces and I always appreciate seeing their happy faces when we have class.
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Flexibility and staff
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The instructors are good and give lots of constructive feedback after each lesson. The facility is clean and well maintained. Friendly staff at the front desk and the manager is on top of customers concerns and needs!
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I see an improvement in my child’s skills, always punctual and convenient showering/changing
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Friendly staff. Great coaches. Easy portal access. Cancel and make up classes option is appreciated. Clean.
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My daughter love the place and the trainers
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Everything!!!!
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I’ve had a wonderful experience with this swim school. The instructors are patient, encouraging, and truly invested in helping the children's progress. The environment feels safe, welcoming, and well‑organized. I’ve seen great improvement, and my child looks forward to every lesson.
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Excellent experience so far. Instructors are great with kids. My son is learning well.
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Excellent service, coaches, communication, clean- overall extremely satisfied with Aqua-Tots! Very approachable and helpful.
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Great front staff support, always greet us with a smile. Ameena loves her swim coaches as well. Nick is awesome and always makes her smile.
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Awesome staff and instructors.
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Th structure , instructors and easy of the entire class process , very useful feedback for kids to improve
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Sereena Blair has over the top customer service skills. She turned an unpleasant customer interaction with another staff member into an exceptional experience. She was quick to act, friendly and helpful. She is an absolute asset to the aqua tots team. I believe she should be a mentor for other team members working in customer service. Thank you Sereena for the turning my experience around.
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Easy scheduling More time slots and options
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