Shaniya is our instructor and she is amazing. I sometimes arrive a little early and am very impressed by level 2 skills that she also teaches. This alone has convinced me to continue swimming lessons with this company.
I do have one critique which would to have attendants clean the family washroom more frequently along with mop and dry the floors in the changing room area more frequently.
We are very happy with our son’s coach, Shaniya. She is very attentive to the techniques our 8-month-old needs to focus on and clearly explains the cues parents should follow to guide their child. The facility is also very well maintained and clean.
My only wish is that there were a waiting list option for preferred time slots with the coach he is most comfortable with, as infants and toddlers thrive on consistency and familiar faces they feel safe and comfortable with.
All the coaches are super friendly! They know how to keep my son engaged and have fun while teaching him how to swim. They are able to identify his strengths and weaknesses. Their feedback at the end of the class really helps us know what we need to practice on. Keep up the great work Aqua tots Heartland!
“Our kids have improved their swimming skills a lot at Aqua-Tots thanks to the various instructors and supportive teaching style. Some coaches are truly unique — especially Coach Robynn, who has been wonderful with the kids. The environment is always clean, relaxing, and family-friendly, and the flexible class schedule is very convenient. Highly recommend!”
The team and service at Aqua-Tots are exceptional. Everyone is so supportive and genuinely invested in making each child’s swim journey exciting, enjoyable, and successful.
How quickly the school was to respond to issues I had. It was immediate and through. The took the feedback I provided and followed up multiple times to ensure the recommendations were put in place.
We’ve had a great experience with Aqua-Tots . The instructors are patient and friendly, and my child has gained so much confidence in the water. Highly recommend!
I really like the way the coaches treat kids and patiently teach them. The feedback that’s given help us to understand what needs to be focused more on. Coordinating with the front desk is easy too.
Our coach Naisha. My son was very apprehensive to start swimming lessons and we had a rocky start but all his worries and fears went away when we were blessed with Naisha as his coach. She is so kind, supportive, attentive, caring and above all, patient. As a parent, all I want is someone who makes my child feel safe and cared for while he’s not with me. She is an absolute asset to your team and we are very happy to have her coaching our son!