Excellent facility, always clean. Helpful and very friendly staff. A lot of flexibility in terms of scheduling. Swim instructors are great. Overall I'm very comfortable.
Great swimming instructors and staff, my child is progressing nicely with swimming skills, very easy to reschedule classes and do make up classes. Nice clean pool with warm water, clean and convenient changing rooms. Very nice waiting area for parents.
We have two children currently enrolled and have had progress with some of the coaches. Specifically coach Carlos who focuses on building a developmentally appropriate rapport with his students, provides specific feedback and focuses on that feedback at the next lesson to ensure a gradual progression of swimming abilities. Coach Andrii was also amazing and is a great asset to the organization.
Manager Sharon has been responsive to feedback and very fair in ensuring that when problems arise the student comes first in his response.
Flexibility in scheduling (aka make ups).
Progress Reports
Ongoing feedback/communication with coaches
Clean amenities
Little details (candy/stickers for kids, tea/coffee for parents, etc)
We love the friendly staff at aqua tots Dundas. They are always ready for us with a smile and keep the facilities very clean. The programming is also really great! Keeps my baby entertained and safe the entire time. Amir is incredible with all the babies and makes sure everyone including the moms are having fun!
The quality of the instructors is excellent. They are truly so skilled at what they do and so attentive and caring of each individual child. Coach Nix is a fantastic coach and is great with young children and really makes my daughter feel comfortable in the water. My daughter has progressed significantly in her swimming skills since working with Coach Nix. Thank you Aqua-Tots Mississauga!
Overall great experience - instructors and staff are friendly, environment is always clean and neat, small swim class sizes are great when just learning to swim, not crowded.
Love the heated pools too