The techs are professional and most are knowledgable about their job and product. When products and repairs are ordered it would be nice when the job is done, we are given notice so we're not wondering if its done or not.
I like the biweekly service, and appreciate my tech who arrives like clockwork on the morning of my scheduled service. I appreciate the professional maintenance to my pool, and the report I receive after every visit. Seeing the test results is a plus, and knowing that any chemicals needed are being handled for me. Great service.