We consistently have excellent service from Aquamaid. They not only do great work when they are here, our technician is also very proactive about looking for potential areas of trouble and making recommendations.
I would have said 10 but there is no way to reach anyone on the weekends and that's usually when something happens. You should have someone on call for weekends and after hours to be available.
You take good care of our pool, while also respecting our home. You treat our pets as if they are your own. The gate is always shut back. We are very satisfied and recommend you to anyone that asks!