They are very helpful and work with you to find the right bike for you. I feel that they went above and beyond to help me. I was very impressed with multiple staff in this bike shop.
There were problems with getting the correct bike I had ordered so it took nearly a month and a half to get the correct bike in and ready to go. Mark, the owner, was very unhappy with the delays and went way out of his way to set things rights, with honoring the free equipment that the later order meant but also including several other items free to get me totally ready to ride. I really appreciated his attitude and actively wanting to set things right. Thank you, Mark.
Excellent customer service. Although it would’ve been nice to have the bikes at 100% charge, as I indicated our plans the day before with the planes 50 mile round trip, and my wife couldn’t fall utilize the E bike because she had to conserve battery. I too was an Eco mode, and the battery went out about two blocks away from the store.
All the guys there are kind, courteous, and knowledgeable. They took great care getting my titanium bike back in good riding order after it had been sitting for quite a few years. Going to take my son's bike in next week!
Incredible staff and helpful service. I wanted the tiniest tweaks on my bike and they just kept helping me over and over and over again until it was perfect. They are perfect!
I went in there needing a couple parts about an hour or so before they closed and was pleasantly surprised they had everything I needed and helped me get it back together. I’ll be back.
Convenient local bike shop close to home. Reasonable shop prices and service. I will continue to support them so they can support the community I love.
Exceptional, on-the-spot service! We were travelling interstate and needed a brief repair - the staff provided quickly with great customer service. Thank you!