Mark and Christopher were very patient with me and made me feel very comfortable as I asked a million questions about my e bike shopping and purchase. I believe they genuinely wanted me to be happy with my purchase and cycling experience.
Service function is very customer friendly would recommend to anyone needing
help with their bike repairs. Had to get a tire tube replaced on Labor Day and no
problem getting it done for me. Could not find any other shops in the area that
would help me on a holiday. Big thumbs up to Chistopher who got it done.
Christopher and Mark were very helpful on fixing Magnus Training Wheels and said they would adjust in future if needed-like to keep our business in Town and I want to buy Graandson Magnus bikes in future here!
Kelly Nicholas
Grampa
Arlington
Christopher was kind, thorough and knowledgeable -our long neglected (read no bike rides for years!) are tuned up - cleaned up and ready to ride just as he promised.
Cost was reasonable and bikes were ready for pickup timely - just as he promised.
Christopher epitomizes great customer service.
Thanks so much!
Blessings
R Albin
Servic dept is knowlegeable and providrs good asdistance. The showroom seems to not be stocked with as many new bicycles as they used to be. I also notice a much higher focus on electric bikes. I prefer strictly human powered bicycles.
They are very helpful and work with you to find the right bike for you. I feel that they went above and beyond to help me. I was very impressed with multiple staff in this bike shop.