Such a great first experience with the shop! Mark, the owner is very knowledgeable and friendly- I’m super happy with the bike service and gear as well. Looking forward to supporting them in the future!
-Ami R.
Not only can you find any item you might need for biking. The most important part of the store for my family is the kindness from the owner and his employees. All of them are so helpful, friendly, knowledgeable and caring.
Mark clearly knows bicycles! I appreciated his explanations and how he patiently answered my questions. I also appreciated his knowledge of my "vintage" bike and the way he honored my attachment to it. I'd certainly recommend him to anyone needing service on their bike.
Knowledge of employees and assistance in completing the sale of my Terratrike Charge. Transferring all the stuff on my trade-in Terratrike to my new Terratrike.
Very nice staff....they know who you are when you walk in the door as a previous customer...they know bikes...even if you bring in a type of bike that they usually don't service. very satisfied with their work and will continue to take all my bikes to them.
First of all the customer service. I always get all my questions answered and if the person doesn't know the answer, they find someone who does. The work done on my bike is always exceptional. And they explain everything they did.
Great customer service and advice. I purchased my first gravel bike. The staff was very knowledgeable and able to assist me and get all the items I needed.
Staff is always patient, kind and helpful.
I would definitely recommend Arlington Velo Sport Bicycle Shop. Customer service is 10/10 every time we visit. Thank you!