Service person calls and lets me know if a date and time are good for us. Notifies us when he arrives then lets us know when he has finished. This is quality service! Yet the best thing about Arrow Environmental is no bug has crossed the threshold of our home in 5 years!!! We also have Sentricon termite protection with Arrow, so no worries about termites.
Arrow services where my job is located in Tampa and we never have any issues. I asked who we use when I moved into my new place. The were able to get me scheduled the next day, the technician Mike was on time, and professional. Mike went over some things with me and he took the time to inform me what he was doing along the way. I have not seen anything and everyone was professional from start to finish. Mike went above and beyond to answer all my questions.
Everyone at Arrow Environmental Services has always been very friendly and helpful. They strive to accomodate each customer to the best of their ability. Prompt responses are the norm. Excellent company . . . .
Really like Josh, he takes the time to be through and cover all points in the yard. He has even stopped to discuss areas of my yard and is very nice. Hope he stays as my tech (there have been several changes over time).
The technician, Mike B, was very nice and thorough. We previously used Arrow's sister company in Ocala and thought highly of it there. But Mike B with Arrow pulled out extensive materials to service our new home in Tampa and we've seen the bugs just literally fall off since he left!
Our technician is wonderful. He listens and then tries to solve any problem we have. We first started using your service due to rat activity. It definitely appears to be under control.