Good communication and fair pricing. They consistently are proactive and are quick to let you know of any issues that need addressing. I'm very pleased with this company, and have been for nearly 8 years now.
Rodney is the best and so are all of the other people that represent Arrow!! They are always so kind and professional - happy that they are taking care of us!!
Chad was amazing- very knowledgeable (re: insect types, insect habits and what it takes to exterminate them), honest and customer focused. He also understood our short-term renter availability and worked in an appointment in our rental gaps. We ended up signing up for both a carpenter bee package and a crawling insect recurring treatment package.... will likely sign up for a termite bond as well.
My technician was very thorough. He inspected all aspects of my property and explained what to expect after the treatment. He had a great demeanor and explained everything well.