Your services are always consistent, and we know that when Tom Niswonger calls to say he is coming, he does! We love having Tom as our technician, and don't worry to have him at our home, even if we are not at home. We are sure our service will be done correctly with no short cuts whether we are home or not.
Our son referred us to Arrow and we just had our first service. We were very impressed. Tim did an awesome job and was very thorough. He explained to all that he was doing and made sure we were satisifed with the work that he had done. He made us aware of how to get hold of him during the 90 days until our next visit in case we had any problems. Customer service is very important to us and Arrow did not miss a thing. Thank you Arrow and Tim.
I had to cancel a few visits and when I call to reschedule they were very understanding and every time that they come they do an excellent job inside and outside so I really appreciate their time and effort thank you so much for all your work.
Chris is always very personable and friendly, always asks if we have any other concerns, he's always very thorough. We enjoy having him here. Thanks, Chris for your service. Stan & Theresa in Athens.
We've used several of Arrow's services over the years, and everyone you have sent has been knowledgeable, conscientious, good at communication, and hyper-focused on providing excellent service.
My pest control guy, Timothy Morrow, is so kind and caring. He keeps the pests out of my house, even previously finding and removing a dead chipmunk from my garage. I greatly appreciate him!
The tech was very polite and went over everything that he was doing. While treating my home for pests.
The only negative thing is I wish he would have actually knocked down the spider webs on the outside of my home. He said he was going to do it and even walked around my home with his web duster. After he left I went out my back door and all the spider webs were still there.