Responsive, pleasant, professional and easy to communicate with. Technician did miss getting spider webs all over the back door handle and light fixture. Everything else was handled well.
Everyone from Arrow is always very professional, efficient, and thorough, and arrives at their appointed date and time.They do an excellent job of maintaining our home as a great, insect-free, place, to live, work, and play. However, the number one best feature of Arrow's service can be summed up in four words, your Representative, Eugene Rittenberry, who is a walking smile, and the best PR representative Arrow could ever ask for. He is Mr. Personality and Congeniality, all wrapped up in one. Kudos to Arrow for employing such an exemplary role model of humanity and respect for others, for everyone else in your employ to follow.
Josh is responsive, dependable, and always respectful. He calls every quarter to schedule our treatment, he's always on time, and listens to our feedback, and if we have an issue he follows up to make sure it gets resolved. We appreciate having a dedicated person, we always know who and what to expect when he shows up.