Had an initial issue with office communication. Shawn Waltrip stepped in and took care of it. Its how a company reacts to and resolves an issue that makes them stand apart from other companies. I am happy to have the Arrow team service my pest needs. Thanks again!
I had two types of service and both technicians were great! They both answered any questions I had and both were very pleasant and professional. I absolutely would recommend Arrow Exterminators!
Ricky is always kind, efficient, responsive, and a pleasure to have for our pest control services! When we had a problem with Australian cockroaches after the hurricane season, he was extremely persistent in tackling the issue. Lance, who did our most recent termite inspection, was also friendly and did a great job. Highly recommend Arrow!
I love my technician, Clay. Super friendly and helpful. Always feel that he wants to do the best job possible Listens to my concerns and recommends how to address them. Doesn't push for extra sales of product.
The service was well explained and questions were answered. I appreciated that I had asked for a service and after walking around my yard, I was told that service would be detrimental to the bees and butterflies that are throughout my flower gardens.
After my first treatment, there was a follow-up to make sure everything was working okay.
The technicians are knowledgeable and patient with all my questions. When I thought I might have brought beds bugs home from a trip they came right over to check it out for me. Every time I have had a concern they have been very good about stopping in even though it wasn’t my regularly scheduled visit. They explain what they are doing.
I appreciate the communication. From scheduling to real-time updates, I am in the know. I also appreciate the fact that we have the same person quarterly who we’ve gotten to know and trust. It’s makes a big difference when you know the person who is treating your home.