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   1192 Reviews
5009 W W.T.Harris Blvd # E
Charlotte, NC 28269
704-932-4184
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Recent Reviews:


Charlotte, NC
We received outstanding customer service from Michael when he performed Arrow’s annual termite inspection on July 8, 2025. Fortunately, we have never had termites; however, Michael discovered that the vapor barrier in our crawl space was worn out. He gave me a very detailed description of the process involved in removing the old barrier and installing a new one as well as the square footage, materials to choose, and the final price. He prepared a worksheet with all the information in writing. He also included an updated moisture reading. He was very personable, professional, knowledgeable, detail-oriented and a pleasure to do business with.
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Monroe, NC
Prompt, efficient, reasonably priced.
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Matthews, NC
Jason does such a good job! I appreciate him getting all cobwebs and hornets nests down. Always on time and very professional.
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Kannapolis, NC
Arrow has been coming to my home for a number of years. One of my regular guys has been replaced. New guy 6-17 I spoke to him when he arrived did not catch his name. After he left I walked around my home to see what had been done. I have a 3 story home so there is a lot of house to cover. Spider webs and dirt dobber nest were all around. If the person you send is not efficient enough I will find someone else. I am too old to be going around a doing their job for them.
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Gastonia, NC
My exterminator is awesome! He is very detailed oriented. He is also sociable. I appreciate my well rounded service along with getting rid of the pest!
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Kannapolis, NC
Friendly people
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Mount Holly, NC
everyone is friendly and respectful and helpful Cliff is my technician and he's great. You can tell he really cares.
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Concord, NC
Very reliable and keep you informed as to what they are doing and what is needed to serve your needs.
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Kannapolis, NC
Brittany and Alfredo made the entire process smooth from start to finish. Alfredo patiently walked us through each step of the treatment, answered every question, and took a sincere interest in our family’s needs. Having someone work inside your home can feel intrusive, but his professionalism and warmth put us completely at ease. We’re grateful for the care and support he provided.
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Charlotte, NC
Everything! You call to set up next appointment. Jason is super! I’ve learned a lot about pests from Jason. Bugs hate you guys! Haha! And I have recommended Arrow to my neighbors. Thanks!
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Concord, NC
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Charlotte, NC
Cliff has gone above and beyond since the first service. He’s so friendly, knowledgable, and I had some ant problems in the beginning - him and Ethan were diligent to get it fixed. It took a few months to really get them gone, but they would consistently come out to treat and check in on progress. I always look forward to when Cliff comes by for the quarterly treatment- my dog enjoys seeing him as well!
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Charlotte, NC
Through. Smart. Personable.
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Stanley, NC
Cliff does a great job and is a wealth of knowledge when it comes to pest control. Appreciate the service
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Kannapolis, NC
My Arrow techs are always courteous and on time. They do a great job and work hard to make sure they always take care of us.
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Kannapolis, NC
The friendly service and care the agents take when performing their work.
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Kannapolis, NC
Attention to concerns & knowledgeable & friendly technicians.
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Kannapolis, NC
provide a great service. We do miss Buddy
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Concord, NC
Efficient, affable technicians who arrive on time and respond to specific pest problems and concerns.
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Kannapolis, NC
they do what they comminated to do.
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