I have both their Sentricon termite control as well as the pest control service and both have been excellent. Visits are scheduled at the promised intervals. I have recommended Arrow services many times in the 40 years I have been a customer.
I like that I receive a call or email each quarter when my service is due. It is easy to then schedule an appointment. Scott is very professional and pleasant. The price is reasonable, as well.
I had two services done the same day. I'm not sure which you are referring to.
I like that the quarterly pest control is completed by the same guy out every time. The guy that did the termite station check seemed to do a good job also.
Professional, knowledgeable and very customer centric. Have helped in recovering our lawn when it was in horrible condition and have maintained it for the past several years. Always willing to come out to address any issue when off schedule. Highly recommend them to anyone.