The service man is always on time. He is very knowledgeable regarding the type of problems with pests that occur during the year in our neighborhood. He does a complete job, including in the house and outside. He always lets me know about potential problems around my home and lets me know of the things that I can do to help ward off problems; i.e. making sure that things are cleaned up around the perimeter and calling him if I do see unwanted pests.
Quick response to my initial inquiry. Multiple follow ups. I was able to book the initial visit within a week. The tech that visited my home were professional and provided great communication on which areas would be addressed.
My tech was very friendly and thorough; I appreciated his professionalism and how he was willing to explain everything to me. He was knowledgeable and kind and represented Arrow well. I am a new customer so I am limited on my experience with Arrow and if I am happy with effectiveness of treatment but the tech was great.