Richard is fantastic - he's kind, thorough, and so passionate about his work. He ALWAYS puts the customer first and he's the ONLY reason we renewed our services! Since he started servicing our home, we've been pest free and the fire ants remain under control. You've got such a good employee in Richard - don't let him get away!
This company's sole reputation is based on the men and women who come to provide service to customers. I have been very lucky to have two of such. First Christy, who was nothing but kind, courteous and helpful. After her promotion within, we went through some "eh" service men. To tell you the truth we weren't very happy with Arrow at that time. But finally, just as courteous and knowledgeable technician, Richard was assigned to my area.